Frequently Asked Questions

The following is a list of questions that are frequently asked by library users. Click on a question to jump to its answer. If you do not find the answer to a question that you have, please feel free to call (256-3156) or to ask the Reference or Circulation Staff for help.


How do I get a library card?
In order to obtain a library card, you must show a valid photo ID and proof of residence in Fairfield. Utility bills, a drivers license, a printed check and bus passes are common forms of ID. Anyone of any age is eligible to get a library card. For more details or to apply online, visit the library card page.

How do I borrow library materials?
The Circulation Desk is located at the main entrance of the Library. You can’t miss it. The friendly staff there will be able to help you check out books and other library materials.

What are my responsibilities when I check out library materials?
When you get a library card, you agree to be fully responsible for all materials checked out on your card. This means that you will return materials on time and in the same condition as when you received them. Remember that these materials are purchased with YOUR tax dollars. Treat them as if you bought them yourself!

Where do I return materials?
When the library is open, you should return materials to the Circulation desk. Please check materials to make sure that you have not left anything important in books and magazines and that the videos are the ones that you checked out. You would be surprised at the things we have found inside of returned books and videos!

When the library is closed, you will need to return materials in the appropriate drop box in front of the library or at the side of the building by the driveway.  Please make sure to use the separate drop box for videos.

How do I find Library materials?
Library materials are included in the Library’s on-line public access catalog.

If you need help, the Reference Staff will be happy to provide assistance. The Reference staff can help you use the on-line catalog and other databases available to you in the Library.

What if a book is not on the shelf or the library doesn’t own it?
If the book is checked out, a reserve can be placed on it for you. When the book comes in you will be notified by email or by phone. If the Library does not own the book, the Reference Staff can help you determine which libraries nearby have the book; or, if you are a Fairfield resident, you can request an interlibrary loan. Click here for our on-line ILL request forms. When a book is requested through interlibrary loan, you will be notified when it arrives.

The Library also accepts requests from the public to purchase books.

How many items may I borrow at a time?
Overall, there is no limit to the number of items that you can take out. Some items, such as Express DVDs or Museum Passes, have a two-item limit.

If I don’t live in Fairfield, may I borrow materials from Fairfield Public Library?
Any Connecticut resident who has a valid library card from his or her own town library, may also use that card to borrow materials from Fairfield Public Library. Present your hometown card along with a valid driver’s license or other valid photo ID to check out our items. ADD: Certain exclusions apply. (museum passes, digital materials, etc).